Peoria City/County Health Department in 2116 North Sheridan Road

Customer Reviews about Peoria City/County Health Department:

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  Never again was my final words exiting this facility. The dental staff is very unprofessional. During the first visit the dental assistant attempted to retrieve X-rays on a five year olds mouth. In her unsuccessful attempts she said "little boy" you have to stay still. Excuse me? Where is the comfort measures? He's five and this is unfamiliar to him. You should learn patience or maybe you shouldn't work with children. Following appointment again experience from another dental assistant lacking professionalism. She told me to make my child be quiet because her and the dentist were done with the procedure. Instead of providing empathy with my other child 4 years of age who had just undergone a procedure that has inflicted pain, she wanted me to leave my 5 year old behind and silence my other child. Where is the compassion? The dental environment is unfamiliar and frightening to children. Now my 5 year old is having a fill-in and he's screaming "ouch" the dental assistant said no no there is no ouch! You don't know his pain! How dare you silence his tears? Ridiculous! Than the dentist stated, "he was moving so I got the fill-in the best I could." If it falls out just come back. Wait! Excuse me? Did they teach you to do an incomplete job in dental school? Why would you leave a parent with uncertainty about the work you completed? I would not recommend you bring your children here!
  By Britt Britt, August 18, 2017

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